Certified Specialist Programme in Communication Skills for Sales
-- viewing nowCommunication Skills for Sales: This Certified Specialist Programme empowers sales professionals to excel. Master effective communication strategies and boost sales performance.
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Course details
• Active Listening and Questioning Techniques
• Building Rapport and Trust
• Persuasive Communication Strategies
• Handling Objections and Challenges
• Closing the Sale Effectively
• Nonverbal Communication in Sales
• Written Communication for Sales (Emails, Proposals)
• Sales Presentations and Storytelling
• Negotiation and Conflict Resolution Skills
Career path
| Career Roles in Sales Communication (UK) | Description |
|---|---|
| Sales Executive (Communication Specialist) | Develops and maintains strong client relationships, achieving sales targets through exceptional communication and negotiation skills. |
| Account Manager (Certified Communication Skills) | Manages existing client accounts, ensuring client satisfaction and retention through proactive communication and relationship management. |
| Business Development Manager (Advanced Communication) | Identifies and secures new business opportunities, leveraging advanced communication and presentation skills to win new clients. |
| Sales Consultant (Certified Sales Communication) | Provides expert advice and guidance to clients, utilizing strong communication skills to understand client needs and offer tailored solutions. |
| Sales Team Leader (Communication & Leadership Skills) | Leads and motivates a sales team, fostering effective communication and collaboration to achieve team goals and exceed sales targets. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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