Certified Professional in Airport Service Training
-- viewing nowCertified Professional in Airport Service Training (CPAS) equips professionals for success in the dynamic aviation industry. This program benefits airport operations staff, airline employees, and ground handling personnel.
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Course details
• Passenger Handling and Services
• Baggage Handling and Management
• Airport Security Procedures
• Customer Service and Communication
• Ticketing and Check-in Procedures
• Aircraft Handling and Ground Support
• Emergency Response and Procedures
Career path
| Career Role (Airport Services) | Description |
|---|---|
| Certified Airport Customer Service Agent | Provides exceptional customer service, assisting passengers with check-in, baggage handling, and inquiries. A crucial role in ensuring a smooth passenger experience. |
| Certified Airport Security Officer (UK) | Maintains airport security by screening passengers and baggage, adhering to strict regulations. A vital role in ensuring passenger safety. |
| Certified Ground Handling Professional | Oversees aircraft handling, including baggage loading/unloading, pushback, and aircraft fueling. A critical role in the efficient operation of airport ground services. |
| Certified Airport Operations Manager | Manages airport operations, ensuring the smooth functioning of all departments and adherence to safety regulations. A high-level role requiring strong leadership and management skills. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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