Advanced Skill Certificate in Conflict Management for School Leaders
Published on June 18, 2025
About this Podcast
HOST: Welcome to our podcast, today we're talking with an expert in conflict management and education. Could you tell us a bit about your personal experiences with conflict management in schools? GUEST: Absolutely, I've worked as a principal for over 15 years and have seen my fair share of conflicts. I find that often, conflicts arise from miscommunication or misunderstandings. With advanced conflict management strategies, I've been able to mediate, negotiate, and de-escalate situations effectively. HOST: That's really interesting. What current trends are you seeing in conflict management within the education industry? GUEST: Well, there's a growing emphasis on restorative justice practices, which focus on repairing harm and restoring relationships. It's a more empathetic approach compared to traditional disciplinary measures, and it's been successful in improving school climates and student well-being. HOST: That sounds like a healthier approach overall. What challenges do school leaders face when it comes to implementing these strategies? GUEST: Time and resources are the main challenges. Conflict management requires training, planning, and consistent implementation. It can be overwhelming, especially when leaders are already juggling multiple responsibilities. But with the right support and resources, it's definitely achievable. HOST: Absolutely, it's all about prioritizing and making time for what truly matters. Speaking of the future, where do you see conflict management in education heading? GUEST: I believe we'll see more personalized and proactive approaches, focusing on social-emotional learning and mental health support for students and staff. Conflict management will be an essential skill for every educator, not just school leaders. HOST: Thank you so much for joining us today and sharing your insights. Where can our listeners go to learn more about this Advanced Skill Certificate in Conflict Management for School Leaders? GUEST: They can visit our website for more information and to enroll. Thanks for having me! HOST: Thank you, guest, for this enlightening conversation. Stay tuned for more insights from industry experts. Bye for now!
