Advanced Certificate in Emotional Intelligence for Sales
Published on June 18, 2025
About this Podcast
HOST: Welcome to our podcast, today we're talking with Dr. Jane Smith, an expert in emotional intelligence and sales. She's here to tell us about her new course, the "Advanced Certificate in Emotional Intelligence for Sales." Hi Jane, thanks for being here! GUEST: Hi! I'm excited to be here and share what I know about emotional intelligence and sales. HOST: Fantastic! Let's start with your personal experiences. How has emotional intelligence impacted your career in sales? GUEST: Emotional intelligence has been crucial. It's helped me build stronger relationships with clients, understand their needs better, and ultimately close more deals. HOST: That's great to hear. Now, what current industry trends do you think are most relevant to this course? GUEST: There's a growing recognition that emotional intelligence is a key factor in sales success. Companies are starting to invest in training their sales teams in these skills. HOST: That's a significant shift. Have you faced any challenges teaching emotional intelligence in a sales context? GUEST: Yes, some sales professionals initially resist the idea that soft skills like empathy and self-awareness are important. But once they see the results, they usually come around. HOST: It's all about demonstrating value. Looking to the future, where do you see this area heading? GUEST: I believe emotional intelligence will become even more critical as technology continues to change the sales landscape. People skills will be what sets the best sales professionals apart. HOST: That's a powerful insight. Thank you so much for sharing your expertise and insights with us today, Dr. Smith! GUEST: My pleasure! Thanks for having me.
