Advanced Certificate in Emotional Intelligence for Sales
Published on June 18, 2025
About this Podcast
HOST: Welcome to our podcast, today I'm thrilled to be speaking with an expert in the field of emotional intelligence and sales. Can you briefly introduce yourself? GUEST: Hello, I'm delighted to be here. I've spent over two decades helping sales professionals improve their performance through emotional intelligence. HOST: That's impressive! Let's dive into the topic at hand - the Advanced Certificate in Emotional Intelligence for Sales. How would you say emotional intelligence impacts sales success? GUEST: Emotional intelligence is vital for sales. It helps us understand customer needs, build relationships, and ultimately drive revenue. Research shows that 91% of top-performing salespeople have high EI levels. HOST: Interesting! Could you share some common challenges faced when applying emotional intelligence in sales scenarios? GUEST: Sure. Sometimes, salespeople struggle with self-regulation during high-pressure situations or finding the right balance between assertiveness and empathy. HOST: I see. And what about the future of emotional intelligence in sales? Where do you see this trend heading? GUEST: As technology continues to evolve, soft skills like emotional intelligence will become even more critical. Machines can't replicate genuine human connections, so those who master EI will definitely have a competitive edge. HOST: Absolutely! Lastly, could you share some personal experiences or insights related to this course topic? GUEST: Of course. I've seen firsthand how incorporating EI into sales training can transform individuals and teams. By focusing on skills like self-awareness, motivation, and empathy, we can create more effective sales strategies and foster long-term growth. HOST: Thank you so much for sharing your knowledge and insights with us today! It's been a pleasure discussing the Advanced Certificate in Emotional Intelligence for Sales. GUEST: My pleasure, thank you for having me!
