Certificate Programme in Space Mining Customer Journey Mapping
Published on June 19, 2025
About this Podcast
HOST: Welcome to our podcast, today I'm excited to be joined by an expert in space mining and customer journey mapping. Can you tell us a bit about yourself? GUEST: Sure, I've spent the last 15 years working in the space industry, with the last five focusing on space mining and customer experience design. HOST: Fascinating! Let's dive into the course you're teaching, 'Certificate Programme in Space Mining Customer Journey Mapping'. What inspired you to create this program? GUEST: I noticed a gap in the market for customer-centric innovation in space mining. This program aims to fill that gap. HOST: That's impressive. Could you share some current industry trends that are relevant to this course? GUEST: Absolutely, there's a growing interest in responsible and sustainable space resource extraction, which is a key focus of the course. HOST: And what challenges have you faced or seen others face when it comes to learning or teaching this subject? GUEST: The biggest challenge is the interdisciplinary nature of the field. It requires a solid understanding of both space technology and customer experience design. HOST: That sounds challenging indeed. Looking to the future, how do you see the field of space mining and customer journey mapping evolving? GUEST: I believe we'll see more customer-centric approaches in space mining, and this course is designed to prepare students for that future. HOST: That's exciting and makes me eager to learn more about this course. Before we wrap up, could you give a final pitch to our listeners on why they should consider enrolling in this program? GUEST: If you're an entrepreneur, space industry professional, or design thinker interested in shaping the future of space commerce, this course is for you. Enroll today and explore the possibilities of a future defined by responsible and sustainable space resource extraction. HOST: Thank you so much for joining us today and sharing your insights. It's been a pleasure talking to you. GUEST: The pleasure was all mine, thank you for having me.
